My team and I have collected the most common issues and their fixes here. If something is not working the way it should, start with the symptom that matches yours.
Troubleshooting
Find your symptom below. Each guide walks through the fix step by step.
- CMOS Reset — restore BIOS defaults when your device will not boot
- RAID Troubleshooting — what to do when RAID creation fails
- BIOS Update Method — flash the latest BIOS on ZimaCube
- Memory Test Tutorial — run a full memory diagnostic
- Self-Test Guide — built-in hardware diagnostics on ZimaCube
- Assembly Tutorial — how to take apart and reassemble your ZimaCube
- Thunderbolt Connection Issue — when Thunderbolt does not link up
- Account Init Failed — fix account setup that gets stuck
- Restore Factory Settings — reset ZimaBoard to defaults
- BIOS Upgrade — update the motherboard BIOS on ZimaBoard
- Find IP Address — locate your device when you cannot connect
Reference
- Privacy Policy — how we handle your data
- Unraid on Zima Devices — installing Unraid across Zima hardware
Next
Most problems have a straightforward fix. If yours is not listed here, the community on Discord can help.
- Set up ZimaOS: ZimaOS Overview — installation, storage, and system settings
- Hardware specs: Hardware Overview — ZimaCube, ZimaBoard, and ZimaBlade details